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Library Assistants

3 months ago

Christchurch, Canterbury, New Zealand Christchurch City Council Full time
Ngā Kete Wānanga o Ōtautahi Christchurch City Libraries is a network providing access to creativity, ideas and information.

We make opportunities for our community to explore and have fun with everything from old stories to new technologies through a vast range of materials and public programmes.

Our libraries could not operate without our brilliant team of Library Assistants. They find ways to connect, inspire and enrich our communities every day, all over the city.

You'll spend your day doing a mix of things, including helping our customers by recommending reads, assisting with information enquiries, and aiding with technology needs.

We want to recruit people to be library assistants and fill vacancies that come up between now and August 2024.


About you:

  • Excellent and welcoming customer service reflecting the values of manaakitanga and whanaungatanga.
  • Work collaboratively with your team and with customers, showing a genuine willingness to help others
  • Have the ability to navigate difficult moments and the resilience to help people succeed
  • Are committed to continuous personal learning and growth
  • Can effectively communicate with colleagues and customers

Qualifications and Experience:

  • NCEA level 3 (UE or equivalent) and 12 months customer service experience
    OR 3 years customer service experience and demonstrated commitment to continuing education
  • Commitment to work according to our service philosophy values of
    manaakitanga,
    māramatanga,
    kaitiakitanga and
    whanaungatanga

_ Additional Recruitment Information:
_
- _ A Library Assistant job ranges between 15 and 37.5 (full-time) hours each week_
- _ Our libraries are open for a range of hours between 8am and 8pm. It is expected that all hours packages would normally include at least one shift to help close the library at 6pm, 7pm, or 8pm depending on the location_
- _ A regular weekend day is normally part of a package of hours_
- _ Our Library Assistants work in 22 different locations across Christchurch. Positions may become available at any of those locations or in an additional team that works across all of them._

  • Salary $ $27.44 per hour_
**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._