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Web Content Editor

1 month ago


Manukau, Auckland, New Zealand ASB Bank Full time

Web Content Editor (12-month FT contract)
***:

  • 12month contract Business Hub rebuild project in our Business Management team.


We have an exciting opportunity for someone to join on 12-month contract to work on our Business Hub rebuild project in our Business Management, this team are at the heart of improving the experience for our people and our customers, helping us deliver better, sooner and safer solutions.

ASB have a number of digital channels that allow direct 1-1 communication with our customers.

With data giving us a much better understanding of our customer's needs, our owned digital channels have become a key pillar of our marketing communications.


Te Tūranga | The role:


Reporting to the Product Manager Business Ecosystems this role will be responsible for building direct communications to customers via our owned digital channels primarily via the website, branch screens and authenticated channels.

You will provide specialist digital content and system management to the Digital Marketing and the wider marketing teams.

  • Working closely with Marketing Managers and Digital Tribes to produce customer friendly digital marketing webpages and features.
  • Develop and build content across ASB unauthenticated digital channels, including , FastNet Classic and inbranch digital signage.
  • Ensure quality and efficient content management through CMS, scheduling, creative execution & service across all channels for ASB stakeholders.
  • Build relationships with key stakeholders in Marketing, distribution channels, Product and operational support areas.
  • Work closely with the Digital Production Practice to ensure that all digital channels and customer touchpoints remain consistent and onbrand.
  • Undertake testing, proofofconcept builds and release checking in coordination.
  • Assist stakeholders in understanding digital campaign outcomes, statistics and ongoing analytic metrics.

Ngā mea kia whai angitū ahau? | What do I need to be successful?

You will have confidence to work with multiple stakeholders across ASB departments and levels on diverse projects and the ability to work independently, exercise patience and prioritise workload to changing needs.

  • Knowledge of CMS/website content authoring (AEM preferred)
  • Understanding of good web practice principles and accessibility
  • Adobe Photoshop/Dreamweaver basic level
  • Positivity and resilience under pressure
  • Ability to communicate technically complex scenarios in a simple, direct way
  • Understanding of risk management and escalation, able to work within strict process guidelines
  • Desire to learn new skills and share expertise with others

He aha tāu e hoki mai ai? | What will you get in return?

Company/Culture:
ASB is more than just a place to work. We want our people to grow personally and professionally, and we want to attract amazing talent.

One way we try to do this is by giving our people access to benefits over and above what we pay.

So, we have a range of policies to ensure you can live life one step ahead with ASB. Check out more information here Why work here? - ASB Careers )

At the heart of ASB is us; the people, working together.

Our values of Caring, Passion, Integrity, United, and Courage are the characteristics that best describe who we are and what we stand for.

It's our people who live and breathe our purpose, our values, and our brand every day. Join the ASB team, and together we'll continue to help our customers live life one step ahead.

Me pēhea te tono | How to apply:

_ If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"we'd love to hear from you_

Job Details:

  • Reference #
WP Posted on
13 Mar 2023- Closes on

27 Mar :00- Location(s)

Auckland, North Wharf- Company
ASB Bank- Expertise
Digital- Work type(s)
Fixed Term

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