Customer Service Representative

2 weeks ago


Christchurch, Canterbury, New Zealand Te Runanga Group Full time
Permanent / Full Time_

  • Shift: 6:30pm until 2:30am or 11am until 7pm this may vary depending on the season_
  • Lake Takapō/ Mackenzie District_
  • Are you passionate about delivering 'out of this world' customer service?
  • Keen for a new challenge where you can make your mark on a world class tourism development?
  • Looking for an opportunity to work for Ngāi Tahu Tourism, one of the largest tourism operators in Aotearoa?


We're on the hunt for a Customer Service Representative / Kaiāwhina Kiritaki - a helpful, friendly person who doesn't mind pitching in to get the job done.

If you're looking for a varied role that will involve working across customer service, with some retail, then this could be the opportunity you've been waiting for


Our world-class Astronomy Centre on Takapō lakefront brings to life the science of stars and Tātai aroraki (Māori astronomy) through an immersive and engaging international experience.

This experience is a world-first and compliments the range of outdoor experiences that we currently offer to our domestic and international visitors to the region.


Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

We take great pride in warmly welcoming manuhiri to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business. As hosts, we care for our manuhiri and our team as our own whānau.

A little bit about you

We're after someone who:

  • Dazzle our manuhiri from around the globe
  • Can blow us away with their previous customer service experience
  • Works well in a team
  • Is eager to learn and correctly pronounce reo Māori names and terms
  • Stays cool under pressure
  • Can multitask
  • Can work nighttime shifts on weekdays, weekends and public holidays
Anything could happen in a day - and we need someone who isn't afraid of a long and varied to-do list

Want to find out a little bit more about us?

Interested in joining us?

The successful applicant will have an affinity for the needs and aspirations of our ultimate Ngāi Tahu whānui.

Alongside this, you will have an understanding of, or an eagerness to learn and engage with our Ngāi Tahu values.


Aside from being an awesome place to work we offer a very competitive rate of pay, a free meal (available 5 days/week), a range of free snack options as well as other significant staff discounts.

On top of this you'll also be given various training opportunities and work uniforms.


Dark Sky Project is a fun, unique and safe place to work and we'd like to keep it that way.

Before starting with us, you'll go through a range of checks, including drug and alcohol testing.

Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Preference will be given to applicants currently residing in the Mackenzie District or those that have accommodation in place.

Keen?

Eligibility to work in New Zealand?

  • To be legally entitled to work in New Zealand, you should be a New Zealand or Australian citizen/ permanent resident or hold a valid work visa and are physically present in New Zealand. Please check the New Zealand Immigration website for the most up to date information._
Job Details

  • Reference #
Business areas
Dark Sky Project- Posted on
Wednesday 28 Jun 2023- Closes on

15 Jul :00- Expertise

Hospitality & Tourism- Work type(s)
Full-time, Permanent

  • Christchurch, Canterbury, New Zealand NZ Post Full time

    Customer Service RepresentativeImagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.Working between our Cashel Street, Sockburn and Northwood Box Lobby...


  • Christchurch, Canterbury, New Zealand BP Full time

    Job No: 892347Work Type: Part TimeLocation: Christchurchbp Connect Marshlands (Christchurch)Are you our next Customer Service Representative?If you're looking to kick start your career with a leading brand. We have a lot to offer.As you would expect from one of the largest global brands in the world, you'll be rewarded with fantastic benefits including...


  • Christchurch, Canterbury, New Zealand TSB Living Ltd Full time

    TSB Living Limited is a distributor and online retailer based in Auckland/Wellington/Christchurch. We're currently seeking Customer Service Representative Superstar to join our team in Christchurch.If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need youThe Role: As a front...


  • Christchurch, Canterbury, New Zealand BP Full time

    Job No: 893159Work Type: Full Time, Part TimeLocation: Christchurchbp Connect Russley Rd (Christchurch)Are you our next Customer Service Representative?If you're looking to kick start your career with a leading brand. We have a lot to offer.As you would expect from one of the largest global brands in the world, you'll be rewarded with fantastic benefits...


  • Christchurch, Canterbury, New Zealand Public Trust Full time

    _People are at the heart of everything we do | We make the tricky seem simple | We are better when we work together | We have the courage to make a difference_Public Trust seeks a Customer Service Representative to join their awesome Customer Experience Team located in the Christchurch CBD.About the roleWe are looking for a customer service representative...


  • Christchurch, Canterbury, New Zealand Ryan Recruitment Full time

    Central city location:- Varied work, excellent training and a supportive teamOur client, a leading Christchurch employer, is currently looking for customer service representatives to join their supportive team on a temporary basis for 4 months, starting mid-February.Key Duties: Resolving customer issues Updating databases and following up with customers as...


  • Christchurch, Canterbury, New Zealand Madison Recruitment Full time

    About our Client:Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative.Role Overview:Key Responsibilities: Act as the first point of contact...


  • Christchurch, Canterbury, New Zealand Avis Budget Group Full time

    1 x Full-Time (40 hours per week) working 16h00 till 00h30 Sunday - Thursday- 1 x Part-Time (20 hours per week) hours to be discussed if selected for interview- Both entry level positions with training provided- Supportive, friendly and caring cultureWorking at the Christchurch Airport means we are always busy with commuters always on their way To keep up...


  • Christchurch, Canterbury, New Zealand Multi-Color Corporation Full time

    An exciting opportunity to join our Sales team as a Customer Service Representative. The position will work from Monday to Friday from 7 am to 3.30 pm and will be a great opportunity to develop & progress in their career. A competitive remuneration will be offered in line with experience._ The key responsibilities of this role are:_ Receive and initiate new...


  • Christchurch, Canterbury, New Zealand Shred-X Full time

    About Big chillYou've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand.About usLocated at our...


  • Christchurch, Canterbury, New Zealand Madison Recruitment Full time

    My clientMy client is a well-known Kiwi brand with offices throughout New Zealand. They are an award-winning company within the construction manufacturing industry who specialise in design, manufacture, import and export of their high-quality products. They pride themselves on their dedication and solution driven customer service and high performing teams...


  • Christchurch, Canterbury, New Zealand Emergent Full time

    Temporary opportunity based in Christchurch Training Provided Start ASAPWe are looking for experienced Customer Service Representatives who have experience dealing with customer enquiries- either face to face or over the phone. You'll be resilient, confident and a great listenerWorking in a dynamic contact centre, you will be answering inbound calls,...


  • Christchurch, Canterbury, New Zealand Carters Full time

    As a Customer Service Representative at CARTERS Madras Street, your primary goal will be to deliver outstanding service to our building trade customers by accurately selecting the correct building materials to match their needs.This crucial, highly active, and physical role will make you indispensable across various sections of our branch.Quickly and...


  • Christchurch, Canterbury, New Zealand Shred-X Full time

    Customer Services RepresentativePost Haste GroupChristchurchLooking for an exciting new career in the freight industry?Then look no further, your future is hereHere at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike. The Post Haste team...


  • Christchurch, Canterbury, New Zealand Comfortech Full time

    Are you a customer service or trade sales support professional looking for your next challenge?: Are you looking for a 100% engaged, high performing team?:- Full-time, permanent position (open to part-time)At Comfortech we are passionate about providing solutions aimed at improving the overall performance of homes and building in New Zealand. PinkBatts. We...


  • Christchurch, Canterbury, New Zealand Carters Full time

    As a Customer Service Representative at CARTERS Madras Street, your primary goal will be to deliver outstanding service to our building trade customers by accurately selecting the correct building materials to match their needs. This crucial, highly active, and physical role will make you indispensable across various sections of our branch. Quickly and...


  • Christchurch, Canterbury, New Zealand Carters Full time

    As a Customer Service Representative at CARTERS Madras Street, your primary goal will be to deliver outstanding service to our building trade customers by accurately selecting the correct building materials to match their needs. This crucial, highly active, and physical role will make you indispensable across various sections of our branch.Quickly and...


  • Christchurch, Canterbury, New Zealand Carters Full time

    At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved.About the roleAs a Customer Service Representative at CARTERS MADRAS ST CHRISTCHURCH, you will...


  • Christchurch, Canterbury, New Zealand Stratco Full time

    Leading Manufacturer in New Zealand:- Boost your career into the next level with Stratco: Be part of a dynamic and fast-paced Selling and Customer Service teamWhilst manufacturing is our foundation, our team is our future.ABOUT STRATCOStratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With...


  • Christchurch, Canterbury, New Zealand Public Trust Full time

    Ko wai mātou | About UsPublic Trust is New Zealand's largest trustee services organisation, providing specialist advice on a range of legal, financial, investment, trust and estate management services to individuals, families, and businesses. As a purpose-driven, values-led organisation, we help people protect what matters most to them and their whanau....