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The Hermitage

2 months ago

Aoraki Mount Cook, New Zealand Trojan Holdings Ltd Full time

WORK, LIVE & PLAY IN AORAKI/MOUNT COOK NATIONAL PARK


At The Hermitage Hotel, our guests choose to stay with us because of the unique location, amazing views, and the excellent service throughout their stay.

Our team chooses to work with us because of the unique lifestyle in a remote location, amazing views on your doorstep, and being part of an excellent team, a community, and a family.

Part of the Hermitage Hotel, Glacier Explorers offers a unique experience in New Zealand.

Our guides take guests on a fun and informative boat excursion, interacting around icebergs and up to the mighty terminal face of NZ's largest glacier.

Our guides are responsible for sharing their knowledge and enthusiasm for the area with our guests.

No day on the Tasman Lake is ever the same and this offers variety and challenge like no other role.


What do we need from you?


While previous experience is an advantage, we provide all training to ensure that you are up to speed with our products, our services, our standards, and our expectations.


  • Passion for the outdoors and eagerness to learn and stepup.
  • The ability to manage a group and strong public speaking and communication skills.
  • A strong sense of responsibility, commitment, and reliability with the flexibility to work across different tours and products.
  • A cando attitude and a willingness to learn
  • Flexible with a cando approach and looking to learn throughout your time with us.
  • A strong desire to strive for excellence

To stand out:

  • Previous guiding experience
  • Previous boating or water sports experience
  • Previous first aid experience
  • Class 2 and P endorsement

Why us?
Some of the perks of joining our team at a historic hotel in an incredible part of New Zealand:

  • Competitive pay and guaranteed hours
  • Comprehensive and ongoing training and upskilling
  • Different roles according to previous experience and qualifications
  • Stunning surroundings and unparalleled views a short and remarkable commute to work
  • Affordable staff accommodation, fully set up and nestled in the local community
  • Great opportunity to save money supported by staff and local discounts
  • Incentive and staff recognition programs
  • Frequent staff events and opportunities to connect with your team and community
  • Opportunities to grow, develop and upskill through management courses and personal development programs

Does this sound like the place for you?


At Aoraki / Mount Cook Alpine Village Ltd, we offer more than just a place to stay - we offer a lifestyle and an experience.

Our teams live and work together so it's important that you have a positive attitude and enthusiasm for living in a small community with no shortage of recreational activities to keep you occupied in your spare time

Further Information

  • Applicants should be legally entitled to work in New Zealand.
  • Start dates vary from late August to midNovember
  • Applications should be submitted through our website.
  • Due to the remote nature of our location, having your own transport is recommended
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