Head of Online

2 weeks ago

Manukau, Auckland, New Zealand Samsung Electronics Full time
Position Summary

Role and Responsibilities


The Head of Online will hold ultimate responsibility for Samsung Electronics New Zealand's Online sales and marketing strategy and execution; audience engagement; business intelligence, and will play a critical role in the achievement of Samsung revenue success.


The primary function is to develop, direct and control the organisation's Online sales/marketing and business strategies and activities to achieve revenue, sales and profit targets.

Corporate Marketing Responsibilities

  • Management and development of the website, improving SEO, functionality. Partner with Marketing Communication Heads to utilise social media initiatives and increase consumer engagement and brand consideration.
  • Partner with all external agency relationships regarding Service Level Agreements (SLA's) and agency contract negotiations (e.g Starcomm, Colenso etc).
  • Leading a knowledge management program for the business, undertaking market research projects and initiatives to develop insights into market and consumer trends and increasing marketing effectiveness.
Online Management Responsibilities

  • Ensure that web content is developed according to business strategic objectives.
  • Work closely with all divisions in order to effectively plan and support web content related to their goals and objectives.
  • Work with Marcom. Managers to develop and maintain information on the web sites and publish web content on a timely manner.
  • Lead the planning and implementation of web content for web sites and campaign microsites.
  • Ensure that the web content and web site are designed and deployed in a manner that is user
- friendly and search engine friendly.

  • Develop and implement the editorial calendar for the website including the eCommerce section.
  • Work with product divisions to identify, index, and make available knowledge resources.
  • Manage APAC technical hosting process for all digital campaigns, including file deployment, database setup, security vulnerability checking, QA usability and testing, live implementation.
  • Ensure Google Analytics tagging is implemented for all web sites and online communications including SEM, and rich media banner advertising to track and report on all site metrics.
  • Monitoring & reporting to senior managers on the effectiveness of strategies and campaigns.
  • Liaise with Social Media Manager to ensure integrated campaigns
  • Manage thirdparty software vendors
  • Assist Marcomms Managers with management of their AdWords campaign.
Design & Development (graphics and web page)

  • Oversea the design and development of all website(s) content meet brand guidelines and a consistent look and feel is maintained.
  • Manage the production of graphics and campaign microsites that are consistent with web design standards and guidelines.
Administration / Project Management

  • Management, execution and delivery of online projects for key strategic initiatives.
  • Work cooperatively with key team members, clients and vendors.
  • Coordinate web projects across departments.
  • Enforcing Internet web site security policy to all online activities including web sites and online communications.
  • Monitors web site performance and makes necessary adjustments to insure maximum availability and performance including web site capacity planning.
  • Perform technology needs assessments, evaluates new technology and determine if it could be beneficial to the web sites.
  • Manage project and enforce project development deadlines and schedules.
E-Commerce

  • Manage and develop a Team of two direct reports.
  • Provide Product Management and Sales Management Strategy and guidance to the Team.
  • Obtain a clear understanding of business objectives, activities, risks and priorities relating to ecommerce and communicate this understanding to the team.
  • Manage local and global partners to implement best in class ecommerce business and highest customer brand experience during every step of transaction.
  • Supervise the team to execute and manage every part of shop platform including product to web, content & campaigns, conversion optimisation, order fulfilment, customer service, fraud mitigation and security.
  • Enhance SENZ's websites capabilities and manage platform updates including Payment Gateway enhancements to drive transactions online.
  • Management of key ecommerce agency partners relationships including digital vendors, suppliers, stakeholders and ensure achievement of ecommerce KPIS.
  • Manage E-Commerce Budget and create Performance Marketing Plans, oversee execution of plan with ongoing optimisation and advise the Team on actions to be taken.
  • Create Demand Generation strategy, including Pure Player and Affiliate activities. Guide the Team on approaching and evaluating potential partners.
  • Manage Online Shop sales plan and report sales performance to MD, Regional and Global Head Office, as well as Sales Directors.
  • Oversee Project Management and project work of the team members

  • Online Dispatch

    2 weeks ago

    Manukau, Auckland, New Zealand Deadly Ponies Full time

    Online Dispatch & Warehouse Assistant - HQ, AucklandABOUT DEADLY PONIESFounded in 2005, Deadly Ponies is a New Zealand-based, internationally renowned, leather accessories brand that challenges traditional notions of design. We have flagship boutiques in Auckland and Wellington, and stockists globally, supported by our team at head offices in Auckland. We...

  • Director - Auckland Online

    2 weeks ago

    Manukau, Auckland, New Zealand University of Auckland Full time

    Company DescriptionWaipapa Taumata Rau | The University of Auckland The University of Auckland is New Zealand's preeminent University, with a turnover of $1.3bn, including research revenue of over $300m generated across eight diverse faculties and two research institutes. With over 6,000 staff and 45,000 students, the University of Auckland is one of New...

  • Deputy Head of News

    2 weeks ago

    Manukau, Auckland, New Zealand NZME Full time

    If you want to help lead New Zealand's best newsroom, shaping the news agenda and our breaking story coverage as it happens, then look no further. We need a driven and dynamic Deputy Head of News.Our Deputy Heads of News drive daily content from start to finish across digital, print and radio, displaying sharp news judgement and the highest journalistic...

  • Head of Sales

    2 weeks ago

    Manukau, Auckland, New Zealand Nelson Petroleum Distributors Full time

    Company : Behemoth Brewing Company LtdJob Type : Full TimeAuckland AucklandJob Description - Head Of Sales - Urgent RoleWe are searching for a focused Head Of Sales to join our all-star team at Behemoth Brewing Company Ltd in Auckland AucklandGrowing your career as a Full Time Head Of Sales is an amazing opportunity to develop excellent skills.We have...

  • Head of Department

    2 weeks ago

    Manukau, Auckland, New Zealand Auckland University of Technology Full time

    Head of Department (3 year secondment) - Senior Lecturer/Associate Professor/Professor: Based in Auckland, NZThe Department of Physiotherapy sits within the School of Clinical Sciences and Faculty of Health and Environmental Sciences at AUT and was established in 1973. The focus of the Department is to provide high quality education for physiotherapy...

  • Head of Finance

    2 weeks ago

    Manukau, Auckland, New Zealand Cohesion Consulting Full time

    Join Huffer on their next phase of growth Senior leadership position Located centrally in PonsonbyThe businessInspired by the street and skate culture of the 90s, Huffer has brought a new style from the streets to the snow. Now, 25 years later, and still 100% New Zealand owned and operated, Huffer has grown into a successful retail, wholesale, and online...

  • Head of E-commerce and Growth

    2 weeks ago

    Manukau, Auckland, New Zealand Serato Limited Full time

    Title: Head of E-Commerce & GrowthReports to: Chief Marketing OfficerSummary:Duties: Develop and execute the ecommerce and growth strategy for the company, overseeing a team of two to do so Collaborate with the product, design and development teams to ensure online channels are easy to use, engaging and optimised for customer acquisition and revenue...

  • Head of Data

    2 weeks ago

    Manukau, Auckland, New Zealand ANZ Banking Group Full time

    About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they're buying a home, starting or growing a business or running a large organisation.The Institutional Head of Data &...

  • Head of Quality

    2 weeks ago

    Manukau, Auckland, New Zealand Cohesion Consulting Full time

    Socially responsible business helping Kiwi communities Service sector City fringe locationThis leading New Zealand healthcare organisation, brings together a range of national helplines, to deliver 24/7 support through registered nurses and other clinical specialists, online, and over the phone. It's a fresh, connected approach to healthcare that's helping...

  • Head of Customer Strategy

    2 weeks ago

    Manukau, Auckland, New Zealand Ports of Auckland Full time

    Port of Auckland is part of the special character of our city and plays a vital role in our economy, delivering the things we need and enjoy. Nearly three-quarters of the port's inbound cargo stays within the Auckland and Upper Waikato region. Our location on Auckland's doorstep means the delivery of goods is quick, the cost of goods is low, and we are...

  • Head of Principal Gifts

    2 weeks ago

    Manukau, Auckland, New Zealand University of Auckland Full time

    Job Description:Waipapa Taumata Rau | The University of AucklandThe University of Auckland occupies a unique position in Aotearoa New Zealand and the Asia-Pacific. It is New Zealand's largest university with over 40,000 students and an international centre of learning and academic excellence. The University of Auckland is the largest research entity in the...

  • Head of Principal Gifts

    2 weeks ago

    Manukau, Auckland, New Zealand University of Auckland Full time

    Job Description:Waipapa Taumata Rau | The University of AucklandThe University of Auckland occupies a unique position in Aotearoa New Zealand and the Asia-Pacific. It is New Zealand's largest university with over 40,000 students and an international centre of learning and academic excellence. The University of Auckland is the largest research entity in the...

  • Online Campus Manager

    2 weeks ago

    Manukau, Auckland, New Zealand UP Education Full time

    Please note that we are only recruiting internally for this vacancy.About the role:As Online Campus Manager you'll be critical to the ongoing success of our awesome online campus for NZMA You'll be passionate about changing lives and your ability to coach your team will be key to fostering an outstanding campus environment that develops exceptional graduate...

  • Head of Marketing Communications

    2 weeks ago

    Manukau, Auckland, New Zealand Samsung Electronics Full time

    Position SummaryWe are looking for a Head of Marketing & Communications on a 14-month fixed term basis to cover a period of parental leave, starting Feb 2024.The Head of Marketing and Communications is responsible for the development and supervision of all marketing and communications strategies and campaigns across MX (Mobile Experience) and CE (Consumer...

  • Professor and Deputy Head of School, Science

    2 weeks ago

    Manukau, Auckland, New Zealand Auckland University of Technology Full time

    Bring your innovative energy and vision to help develop Science at AUT**:Lead collaboration, research and teaching across disciplines:- Seeking academic expertise in the biomedical science, medical diagnostics or related-biology fields**As one of the world's top 50 young universities and New Zealand's newest, Auckland University of Technology (AUT) is a...

  • E-commerce Coordinator

    2 weeks ago

    Manukau, Auckland, New Zealand Winning Online Group (Andoo NZ) Full time

    Company DescriptionAt Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we're set apart from our competitors by our innovative logistics,...

  • Head of Brand

    2 weeks ago

    Manukau, Auckland, New Zealand JUCY Full time

    Lead the Brand marketing function for two of the travel industry's most exciting and innovative brands. This is a varied and creative role, that covers the development and delivery of our awesome brands throughout the customer journey. Taking ownership of our Star RV and JUCY brands, you will be someone who has 10+ years of relevant brand experience as you...

  • Data Integration Specialist

    2 weeks ago

    Manukau, Auckland, New Zealand Winning Online Group (Andoo NZ) Full time

    Company DescriptionAt Winning group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we're set apart from our competitors by our innovative logistics,...

  • Head of Principal Gifts

    2 weeks ago

    Manukau, Auckland, New Zealand The University of Auckland Full time

    Full-time Contract Type: Permanent Campus: Auckland City Campus Position Number: UoADepartment Name: Alumni Relations and DevelopmentWaipapa Taumata Rau | The University of AucklandThe University of Auckland occupies a unique position in Aotearoa New Zealand and the Asia-Pacific. It is New Zealand's largest university with over 40,000 students and an...

  • Head of Customer Marketing

    2 weeks ago

    Manukau, Auckland, New Zealand Goodman Fielder Full time

    Goodman Fielder is a leading global food company committed to making everyday food better for everyone. We own a host of iconic brands that generations of people have grown up with and put in their supermarket trolleys every week including Vogels, Meadow Fresh, Molenberg, Puhoi Valley, Fortune and Edmonds to name a few. We also supply key ingredients to our...